Privacy Policy

Effective Date: November 10, 2025

Cranky Cup LLC
760 Old Roswell Rd, Suite 475
Roswell, GA 30076
Phone: (706) 960-8652
Website: www.crankycup.com

1. Overview

Cranky Cup LLC (“Cranky Cup,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, such as when you place an order, create an account, subscribe to our newsletter, or contact us. Information may include:

  • Name, billing/shipping address, email, and phone number
  • Payment details (processed securely via Stripe)
  • Order history and preferences

We also collect limited technical data (IP address, browser type, pages visited) to improve site performance and user experience.

3. How We Use Your Information

  • To process and fulfill orders
  • To communicate about purchases or accounts
  • To send updates, promotions, and special offers (if you opt in)
  • To improve our website, products, and customer experience
  • To comply with legal obligations

4. Payment Processing

Payments are securely processed through Stripe. Cranky Cup does not store or have access to your full credit card details. Stripe handles payment data in compliance with PCI-DSS standards. Learn more at stripe.com/privacy.

5. Cookies & Tracking

We use cookies to keep your shopping cart active, remember preferences, and analyze traffic. You may adjust cookie settings in your browser at any time.

6. Sharing Your Information

We do not sell or rent your information. We only share it with trusted service providers (payment processors, shipping carriers) or as required by law.

7. Data Retention

Your data is retained only as long as necessary to provide services, meet legal obligations, or resolve disputes.

8. Your Rights

You may request to access, correct, or delete your information, or opt out of marketing emails at any time. Contact us at cranky@crankycup.com or (706) 960-8652.

9. Security

We take reasonable steps to protect your information, but no system is completely secure. Use our site at your own discretion.

10. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website.

11. Contact Us

For questions or concerns, contact:
Cranky Cup LLC
760 Old Roswell Rd, Suite 475
Roswell, GA 30076
cranky@crankycup.com
(706) 960-8652