Cranky Cup

Shipping Policy

Black and white logo: Angry coffee cup with steam,

Shipping Policy


Where We Ship


We currently ship to United States addresses. International orders cannot be fulfilled at this time.


Shipping Rates


  • Orders Under $50 - USPS Flat Rate Shipping: $4.95
  • Free Shipping Over $50: All orders over $50 ship free.


Processing Time


Your coffee is small-batch roasted on demand, meaning it’s roasted after your order is placed rather than kept in stock. Processing may take up to 2 business days. All orders are fulfilled in the order they are placed.


Transit Times


Once your order is shipped, it’s usually on your doorstep within 1–5 business days, depending on your location and carrier speed.


You’ll receive tracking info the moment your order ships.


Order Tracking


You’ll get an email with tracking details once your order is on the move. If you don’t see it, check your spam folder.


If you have registered an account on our website, you can log in to see the status of your order and tracking #.


Freshness Promise


The coffee is small-batch roasted on-demand and promptly stored in airtight containers, protecting them from oxygen, moisture, and heat - the primary enemies of fresh coffee. For packaging, specially designed bags are used that allow for the release of carbon dioxide, a natural byproduct of the roasting process, while preventing external air from entering. This not only keeps the coffee fresh but also preserves its unique flavor profile right until it reaches your doorstep.


Questions?


If you need help with an order, please contact us.